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FAQs Archive

Are your drones safe?

Yes, as responsible operators safety is our priority. We satisfy or exceed all FAA and industry safety standards and procedures.

For example, before each and every flight we thoroughly inspect our drones, as well as all our control and safety equipment. We also perform a detailed preflight checklist to ensure nothing is accidentally overlooked or forgotten.

All our equipment is regularly tested and inspected for faults and defects and receives all service prescribed by the FAA and/or manufacturer’s suggested maintenance schedule. We only use high quality and tested parts which meet or exceed FAA and OEM specifications.

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Can they fly in all weather?

As responsible operators, we only operate in conditions which are completely safe for us to fly. We have drones which can operate in nearly any condition except extremely excessive winds, during heavy rain or snow. We now have several which can even operate in up to 50 MPH winds.

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Can you see what the drone is seeing?

Yes, we have a live HD video downlink which allows us to perfectly frame each scene and watch the footage as it’s being captured in real time. The video can be viewed in real time on HD monitors, tablets, mobile phones, FPV goggles, and/or even live broadcast to YouTube, Facebook, and other live broadcast sites/services.

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Are there drone user groups I can join?

There are two great local user groups and we’re active members of both.

The New England Drone Users Group is for anyone with any interest in any kind of drone.

In additional to traditional photography events, Vermont Photography Meetups regularly holds meetups specifically for enthusiasts/operators of aerial photography and cinematography drones.

Vermonters with an interest in Drones are welcome to join the Vermont UAS Drone Operators Facebook Group.

Everyone interested in flying should also join the Academy of Model Aeronautics (AMA). The AMA is an association of modelers organized for the purpose of promotion, development, education, advancement, and safeguarding of modeling activities. They’ve become the national voice for its membership, providing liaison with the Federal Aviation Administration, the Federal Communications Commission, and other government agencies. AMA Members also receive liability insurance for the operation of their model aircraft.

When joining the AMA, they’ll ask for recruiter details. You may provide the following details:
Recruiter Name: Steve Mermelstein
Recruiter AMA #: 544166

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Covid Update

We have an ironclad commitment to health and safety. Our focus is to keep customers and employees safe, and to continue to deliver outstanding service during these unprecedented times.

Our crews are following all health and safety precautions including frequent hand washing and gear sanitization, plus masks and physical distancing at all times. If employees feel sick, are sick or have any concerns with exposure, they will stay at home.

Wind and other weather conditions limit operational flight days. FAA/ATC coordination may also cause delays in some flight areas. For the fastest service it is important to get in queue and secure a shoot date ASAP. Please Request A Quote to automatically get added to the queue, discuss your project, and obtain pricing.

PLEASE NOTE: Indoor races and practice meetups are suspended. All Workshops are available online. Our retail shop/repair location is temporarily closed.

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